Luvian Privacy Policy Effective Date: September 6, 2025 Luvian (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our websites, applications, and services (the “Services”). By using the Services, you consent to this Privacy Policy. 1. Information We Collect We may collect the following categories of information: Account Information: name, email, password, billing address, and payment details (processed by third-party providers like Stripe). Usage Data: logs, device information, IP addresses, browser type, operating system, pages visited, time spent. User Content & AI Inputs: text, images, or other data you provide to the Services. Outputs: content generated by AI models in response to your inputs. Cookies & Tracking Data: to remember preferences, analyze traffic, and improve Services. 2. How We Use Information We use your information to: Provide, operate, and improve the Services. Authenticate users and secure accounts. Process transactions and payments. Deliver customer support. Analyze usage to enhance performance. Communicate about updates, offers, or legal notices. Comply with legal obligations. 3. Sharing of Information We do not sell personal information. We share data only as needed to provide the Services: Service Providers: hosting (e.g., Vercel, Supabase), payment processing (Stripe), communications (Amazon Web Services – Simple Email Service), analytics, and AI model providers (e.g., OpenAI, Anthropic, Stability, Runway). Legal Compliance: to respond to lawful requests, protect rights, and enforce policies. Business Transfers: in case of merger, acquisition, or sale of assets. 4. AI Content Inputs and outputs are processed to deliver Services. Luvian does not use your data to train its own models. Some third-party providers may process data under their own policies; see their terms for details. 5. Data Retention We retain information only as long as necessary: Account data: while the account is active and for up to 3 years after closure. Payment records: 7 years (for tax/audit). Logs and usage data: up to 24 months. AI inputs/outputs: up to 30 days unless saved to your workspace. 6. Your Rights Depending on your location (including California residents under CCPA/CPRA), you may have rights to: Access and request a copy of your data. Request deletion of your data. Correct inaccuracies. Opt out of marketing communications. Limit use of sensitive personal information. To exercise rights, email us at privacy@luvian.ai. We will verify your request and respond as required by law. 7. Cookies & Tracking We use cookies to: Remember preferences. Analyze usage. Provide personalized experiences. You can control cookies through your browser settings. Some features may not function if cookies are disabled. 8. Security We use technical and organizational safeguards to protect your information. However, no method of transmission or storage is completely secure. 9. Children’s Privacy The Services are not directed to children under 13. We do not knowingly collect information from children. If we learn a child under 13 has provided data, we will delete it. 10. International Users Our Services are operated from the United States. If you access them from outside the U.S., you consent to processing in the U.S. and other jurisdictions. 11. Changes We may update this Privacy Policy periodically. If we make material changes, we will notify you by posting an updated version or sending a notice. Continued use of the Services after changes indicates acceptance. 12. Contact If you have questions about this Privacy Policy: Luvian Email: support@luvian.ai